Privacy Policy

1. Introduction

BookRide ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our taxi booking services through our website or mobile application.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (phone number, email address)
• Pickup and drop locations
• Payment information (credit/debit card details, UPI information)
• Booking history and preferences
• Device information (IP address, device type, operating system)

2.2 Location Information

We collect your location data to provide accurate pickup and drop services, calculate fares, and improve our services. You can control location permissions through your device settings.

3. How We Use Your Information

We use the collected information for the following purposes:

• To process and manage your bookings
• To communicate with you regarding your bookings and services
• To process payments and send receipts
• To improve our services and user experience
• To send promotional offers and updates (with your consent)
• To comply with legal obligations and prevent fraud

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With drivers and third-party service providers who assist in operating our services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale, or acquisition of our business
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: